For many customers, it’s a matter of procedure and helps when tracking, recording, and reporting expenses. While some clients don’t need detailed and itemized service breakdowns, others do. This will get you paid faster and keep cash flowing in. Instead, tie up those loose ends at the beginning of the relationship by asking who your key billing contact is. You’ve now wasted two days and have to restart the invoicing process. You follow up, and the client responds by saying they’re not the right contact and that you need to send the invoice to person X. Has this happened to you? You send an invoice to your contact at a company, only to find that after two days they still haven’t paid. Mistake #3: Sending The Invoice to the Wrong Person Setting a date for payment will also help you predict cash flow, as you’ll have a better sense of when you’re going to get paid.
The ability to customize due dates is a feature that FreshBooks Invoicing provides. For instance, if you submit your invoice on the 1st of August and want payment within a week, set the payment date for the 8th of August. To avoid any confusion, specify the exact payment day. “Within X number of days of article completion” can also be understood differently among clients. “Net 30” is confusing for those who aren’t business savvy.
But, “as soon as possible” is open to interpretation. “Upon receipt,” tells the client that they need to pay the invoice as soon as possible. Mistake #2: Failing to Specify a Due Date for PaymentĪs a business owner, have you made the mistake of sending “open invoices” to clients and including vague invoice payment terms? Consider these examples: See how easy it can be to avoid invoicing mistakes. So please don’t wait for month-end or their billing cycle to restart. The sooner you send that invoice, the faster the customer pays. They’re busy, and chances are they’ll forget to remind you, and unpaid invoices may pile up. In either case, don’t wait for your customers to ask for the invoice. In instances where I’ve negotiated an upfront deposit, I send the invoice before I start work and request the balance upon submission of my article. As a freelance writer, I usually submit my invoice immediately after I’ve submitted my first draft to the client.
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